Over 50 Years of Art | Welcome to Ali Omar Ermes

Shipping and Handling | Ali Omar Ermes

Free Shipping Worldwide

1. Shipment


1).Preparing Time: It all depends on what kind of items you purchased, there is dispatch time on every item. Some are shipped within 24hours, some need 1-4 working days others 6-10 working days.


2).Shipping Costs and Methods

Shipping Method
Cost
Shipping Time
(excludes processing time) 
 
Countries
Flat Rate Shipping
FREE
9—15 business days
North America, South America
Flat Rate Shipping
FREE
9—15 business days
Europe
Flat Rate Shipping
FREE
9—18 business days
Oceanica, Asia
Flat Rate Shipping
FREE
9—20 business days
Other country and destinations


3). Customs Duty or Tax


Ali Omar Ermes Studios are happy to provide our customers with a free shipping service. However, there are additional costs to consider. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. We recommend contacting your local customs office for current charges before you order, so you are not surprised by charges you were not expecting. We sincerely apologize for any inconvenience this may cause you.

 

2. APO/FPO/DPO Shipping

We apologise that P.O. Boxes and military addresses (APO, FPO) cannot be delivered. For the US territories, please leave a comment when you placing the order. For example, if you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section. Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.

3. Delivery

Your tracking number will be given in about 3-5 working days by email after we received your payment.

Attention: With our free shipping option, your parcel will be directly delivered to your home at least once or it will be sent to your local post office then you need to take your tracking number and your personal ID to collect your items. We will inform you immediately once your parcel has been sent out.

Total Delivery Time = Processing Time + Shipping Time

What is item processing time?

After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time approximately 1-4 business days; however, it can also be affected by the item's stock status. If your order includes popular items experiencing stock availability issues, the order can take between 5-10 business days to process.


Processing time: In order to guarantee the quality of our products, we must prepare your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.